Privacy Policy
Last updated: October 24, 2026
This policy explains what information GreenHitz collects, how we use it, and the choices you have. By using the site you agree to the practices described here.
Information we collect
- Account information you provide when you register or claim an account — such as your email address, username, display name, and anything you add to your profile.
- Content you submit — releases, files, artwork, links, feedback, ratings, and chat messages.
- Usage data — actions like downloads, logins, and activity timestamps, used to operate features such as download limits and presence.
- Technical data — IP address and basic device/browser information, recorded for security and to keep the service running.
How we use it
- To provide the service: accounts, the pool, downloads, chat, friends, and notifications.
- To process subscriptions and payments through our payment providers.
- To communicate with you about your account, including transactional and (where you’ve opted in) notification emails.
- To protect the platform against abuse, fraud, and rights violations.
Payments
Subscription payments are handled by our third-party payment processor, Stripe. We don’t store your full card details on our servers; that information is handled by Stripe under their own terms and privacy policy.
Cookies
We use cookies and similar local storage to keep you signed in and to remember preferences (for example, your chosen pool view or whether the chat dock is open). You can clear or block these in your browser, though some features may stop working.
Sharing
We don’t sell your personal information. We share data only with the service providers we rely on to operate (payments, email delivery, hosting), or when required by law.
Email preferences
You control notification emails (such as mention and message alerts) from your profile settings. Transactional emails related to your account and purchases are necessary to provide the service.
Your choices
You can review and update your profile information at any time, and you can request deletion of your account by contacting us. Some records may be retained where required for legal, security, or accounting reasons.
Children
GreenHitz is intended for adults working in or around the music industry and is not directed to children under 13.
Changes
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.
Contact
Questions about privacy? Contact us.