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#VersaBiz101 NEVER think, talk to or treat another person of business like THEY work for YOU especially if YOU need THEM and they're rendering you a service. You TRUST THEM enough with your baby (vision) and They TRUST YOU enough to give them common courtesy, realization, reasonable but most of all...YOUR RESPECT! Make everything detailed, plain & exact! HELP THEM to help you! NEVER point fingers or make them feel uncomfortable, disrespected & etc...You wouldn't do it at a food place WOULD YO...