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Delta Will Honor Fares After Reservation Glitch

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http://www.mynews13.com/content/news/articles/cfn/2013/12/26/delta_will_honor_far/_jcr_content/contentpar/articleBody/image.img.jpg/1388084000436.jpg

A glitch with Delta airlines reservation system Thursday morning resulted in some people getting very cheap airfares.

Delta said the glitch caused incorrect fares for both its website and booking websites such as Expedia and Priceline to display incorrectly.

One of the fares displayed was $75 round trip fares from both Orlando and Philadelphia to Hawaii.

By 11:30 a.m. Delta.com and the Expedia and Priceline websites would show the low fares but when users went to pay they found a box that explained those $75 fares to Hawaii were now $806 round trip.

Delta released the following statement:

“For a portion of the morning today, some prices on delta.com and other booking channels were incorrectly displayed, resulting in lower than usual fares for customers. The situation has been resolved and the correct prices are being displayed. Delta will honor any fares purchased at the incorrect price.”

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